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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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D Hartsig

February 3, 2026

5  out of  5
rating by D Hartsig
"Shameka walked me through my policies and found savings opportunities. She was knowledgeable, professional and generous with her time. She’s the reason I am sticking with State Farm."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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gary reynolds

January 19, 2026

5  out of  5
rating by gary reynolds
"I think Shamika is a great employee and asset to the company. Very helpful. Very understanding listened very clearly addressed all my needs tremendous employee."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. gary, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Wayne Shoemaker’s Team—we are always here to help! "
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Brittany Frederick

December 19, 2025

5  out of  5
rating by Brittany Frederick
"Shameka, Steve, Patricia, and the whole Shoemaker StateFarm team was incredibly friendly and helpful when transferring and updating coverage on our policies! I highly recommend their office for your insurance needs!"
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Penny Shaw

December 12, 2025

5  out of  5
rating by Penny Shaw
"I am adding to my review to say that "Matt" was such a great help in answering all of my questions. Jordon at Wayne Shoemakers office was so awesome. She not only helped me with my needs she even sent two emails showing proof of renters insurance. I was busy doing 99 things and figured I'd ask and she didn't hesitate one bit. I LOVE STATE FARM and the staff."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Blair Bowen

December 5, 2025

5  out of  5
rating by Blair Bowen
"Matt was very helpful with all my questions and promptly called me back with resolution."
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tyrrick nance

December 3, 2025

5  out of  5
rating by tyrrick nance
"Simply put Shameka is a great agent and my experience working with her was even better"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Monica Smith

December 2, 2025

5  out of  5
rating by Monica Smith
"Harry Nguyen thoroughly reviewed our old policy and quoted a savings over $900 per year."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Teric Gross

November 18, 2025

5  out of  5
rating by Teric Gross
"Steven ran me a multi car quote for me. Making it difficult to not consider leaving USAA."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lindsay Kestner

November 14, 2025

5  out of  5
rating by Lindsay Kestner
"Highly recommend! They treat you like family! My agent Shameka Collier was awesome and very helpful through the process of switching over to State Farm!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Deborah Freeman

November 7, 2025

5  out of  5
rating by Deborah Freeman
"I worked with Matt, and he was wonderful! I visited the office on multiple occasions while handling my parents estate. Matt was professional and provided me options to transfer and set up new policies that made the process look so easy."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mary P

October 30, 2025

5  out of  5
rating by Mary P
"Highly recommend. I am purchasing my first home and Patricia has been wonderful to work with. She explained the homeowners insurance and answered my many questions. She is making the process easy to deal with and understand."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Fiasney

October 17, 2025

5  out of  5
rating by Fiasney
"I spoke with Matt, and he was fantastic! He explained everything to me perfectly, and once the call was over, I genuinely felt like I didn't have any other questions. He helped me set up a new policy, and he made the process so easy and smooth"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Vera Ligon

October 13, 2025

5  out of  5
rating by Vera Ligon
"Very knowledgeable, honest, and quick response to my questions. Even after dealing with was done."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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linda robinson

October 2, 2025

5  out of  5
rating by linda robinson
"Shamika was fabulous to work with and quite knowledgeable."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Alyssa Noble

October 2, 2025

5  out of  5
rating by Alyssa Noble
"Shameka has been the biggest help throughout my process of getting my own insurance! I would highly recommend you asking for her when you call! Great personality, always trying to help, and easy to work with!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Allen G

September 30, 2025

5  out of  5
rating by Allen G
"Spoke with Steve , every question and information I asked was answered and straight to the point , solid would recommend."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Steve D

September 29, 2025

5  out of  5
rating by Steve D
"Great office. Patricia always answers all of my questions in a timely manner. Always pleasant and knowledgeable."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kevin Chambers

September 17, 2025

5  out of  5
rating by Kevin Chambers
"Matt was wonderful/great"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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danni parker

September 12, 2025

5  out of  5
rating by danni parker
"Wow! I thank you so much Brad! I had received a letter in the mail saying I had problems with my vehicle. Brad came right in and saved the day. Thank you so much! I appreciate you 🤗🤗🤗"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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April Keates

August 5, 2025

5  out of  5
rating by April Keates
"I have been looking into getting additional life insurance policies for funeral expenses and for my youngest child. Not only was the price reasonable, but every question I had was answered quickly AND things I had not thought to ask were addressed. Great experience and so fast and efficient. Matt was easy to work with and did a great job following up! Thank you for making it an easy experience."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jade Smorey

July 21, 2025

5  out of  5
rating by Jade Smorey
"I recently purchased a life insurance policy through Brad, and I couldn’t be more pleased with the experience. Even though he’s new to State Farm, he handled everything with professionalism, patience, and confidence. Brad took the time to explain my options clearly, answered all my questions, and made sure I felt comfortable with my decision. His dedication and attention to detail truly stood out. I’m glad I trusted him with such an important decision. He did a great job!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Joe F.

June 26, 2025

5  out of  5
rating by Joe F.
"Matt Keates was very helpful getting me all set up with home insurance as a first time buyer. I’m grateful to Wayne and his team for making the process smooth and easy!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Brenda Cottman

June 23, 2025

5  out of  5
rating by Brenda Cottman
"I really enjoy working with the entire staff at State Farm Ins. Patricia especially , she's always taken the time to talk and answer all my questions I have about my Humana prescription plan. I would recommend this Insurance agency to family and friends."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Cindy Sollenberger

May 28, 2025

5  out of  5
rating by Cindy Sollenberger
"Patricia at Shoemaker State Farm has been our contact for the services we need. She is always knowledgeable and friendly in helping us work thru changes on coverage for vehicles and home."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Dervon Wallace

May 20, 2025

5  out of  5
rating by Dervon Wallace
"Great service and communication between me and agent Danielle Wilson. She was a big help and now I’m all set. I couldn’t be more happy.. I recommend her to anyone she’s awesome"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"